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Need help with your Guinness World Records Store order? Check our FAQs for quick answers. If you still need assistance, scroll down to fill out the contact form - we’re happy to help!

FAQs & Popular Enquiries

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Where’s my parcel?

How track your order

After your order is dispatched, we’ll send you an email containing your unique tracking number. Please check your inbox (and spam folder, just in case).

Go to the Royal Mail Tracking page to check your parcel's status.

For international deliveries, track your parcel on 17TRACK.

Tracking your order status is quick and easy, and you can do it anytime!

  • Simply log in to your GWR Store account to view your orders.
  • Don’t have an account yet? No problem - create one now to access your order details.
Track OrderGo to My Account

Can't find what you're looking for?

Contact us

Please select the type of enquiry.

Please ensure all required fields* are completed, and the reCAPTCHA is verified before submitting the form.

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Store Enquiry:

This form is for GWR Store product and order enquiries only. For other matters, please visit the GWR main site.

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First Name:

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Last Name:

Customer Order Number:

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Country:

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If you are a Record Holder, please specify the Record Title(s) related to your product enquiry.

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