Customer Updates: Christmas Delivery Information 2024

Stay Informed: Delivery Times and Holiday Closures

To help you plan your purchases, here are important updates regarding our Christmas delivery schedule for certificates, books, and merchandise. Please review the details below for key dates and services.

Delivery Deadlines

To ensure your order arrives in time for Christmas, we recommend placing your order at least 5 working days before the final posting date suggested by Royal Mail:

Friday, 13 December

  • Royal Mail Tracked 48

Please note that orders placed after the specified date may experience delays of up to 1 week.

Use Royal Mail’s International Standard or Tracked and Signature services. Place your order 5 working days before the final posting dates listed below:

  • Africa, Asia, Australia, Caribbean, Central and South America, China, Far & Middle East, New Zealand: 3rd December.
  • Cyprus, Malta, Portugal, Spain: 4th December.
  • Europe, Scandinavia, and Turkey: 5th December.
  • Canada, USA, and others: 6th-13th December (varies by service).

    Please note that orders placed after the specified dates may experience delays of up to 1 week. We recommend placing your order early to ensure timely delivery for the holidays.

Holiday Operating Hours

Dispatch for Certificates & Books

Orders placed on this date will not arrive before Christmas.

Closed.

Operating with a small team, so response times might be a bit longer.

Full operations resume.

Dispatch for Apparel & Merchandise

23rd December- 2nd January:
The warehouses will be periodically closed during those dates, so orders placed then may take a little longer to dispatch than usual.

17th December (midnight GMT)

28th November (midnight GMT)

5th December (midnight GMT)

12th December (midnight GMT)

7th December (midnight GMT)

Important Shipping Update: Delays in Canada

Due to ongoing postal strikes in Canada, some orders may experience delays in processing and delivery. We’re working hard to minimise the impact and ensure your orders reach you as quickly as possible. Thank you for your patience and understanding!

FAQs on Christmas Delivery

Yes, orders can be placed, but they may arrive after Christmas depending on your location and shipping method.

We strive to meet delivery timelines, but holiday demand can cause delays. Please contact us if your order is late.

It may take up to 24 hours for Royal Mail to activate the tracking. If it’s still not working after this time contact us for assistance.

Contact our customer service team, and we’ll help you find it.

If the information on this page didn’t answer your questions, feel free to contact us for further assistance. Our team is happy to help!

Wishing You a Wonderful Holiday Season!

Thank you for choosing the Guinness World Records Store this holiday season! We’re thrilled to be part of your celebrations and are here to ensure your orders reach you in time to make your festivities even more special.

Happy Holidays and Best Wishes for the New Year!
The GWR Store Team